Legal
Cancellation Policy
How to cancel a CommuteLive order before it ships.
Before shipment
To cancel an order before it ships, email [email protected] with your order number as soon as possible.
If the order has not entered fulfillment, we will cancel it and issue a refund to the original payment method.
After shipment
If the order has already shipped, it may need to be handled as a return under the refund policy.
Last updated July 10, 2026.